calgary IT support - FAQ

do you have an online IT help desk?

Yes, for our regular customers we install an online trouble-ticket system so they can report any ongoing IT issues. Our technicians are immediately notified by email of any new concerns, and their response and resolution of the problem is recorded in the online help desk. Our customers love it. It's a great way for us and our customers to keep track of all of the computer, network, and Internet concerns that arise and to ensure that each issue is resolved in a timely manner.